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Distance Sales Contract

Bonvagon line

DEA Grup Elektronik Hizmetleri Satış ve Paz. Tic. A.S.
Address: Şerifali Mah. Hendem Cad. Açıkyüz Sokak No.34 K: 2 D: 2 / Ümraniye / İSTANBUL
Telephone: +90 216 314 07 02
Fax: +90 216 314 07 05
E-mail address:

Name / Surname / Title: Same as the invoice
Address:Same as invoice
Telephone:Same as invoice
E-mail address:Same as invoice

The subject of this Distance Sales Contract is the Law No. 4077 on the Protection of Consumers and the Principles and Procedures for the Application of Distance Contracts in relation to the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER ordered electronically from the website of the SELLER. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on.

The Type and Type of Products, Quantity, Brand / Model, Color and Sale Price and Delivery Information are as follows.

Product description:
Qty: same as invoice
Advance Price:Same as invoice
Term Price:Same as invoice
Subtotal:Same as invoice
(Including VAT) Total:Same as invoice

Payment Method and Plan: Same as invoice
Delivery Address: Same as delivery information
Delivery Person: Same as the delivery information
Invoice Address: same as invoice

Product shipments will be made on the date determined by the system.
Since the payment will be made in cash or by credit card, delay interest is not applied by the SELLER.


4.1) The BUYER declares that he / she has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the website and gives the necessary confirmation electronically. RECEIVER; By confirming the Preliminary Information electronically, it confirms that, before the conclusion of the distance contracts, the address to be given to the Consumer by the Seller, the basic features of the products ordered, the price of the products in Turkish Lira including taxes, payment and delivery information are also correct and complete.

4.2) The product subject to the contract is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.

4.3) The shipping fee will be paid by the BUYER. The SELLER cannot be held responsible for the delivery of the ordered product to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

4.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining its explicit approval before the contractual performance obligation expires.

4.6) If the SELLER fails to fulfill the contractual obligations in case the fulfillment of the product or service subject to the order becomes impossible, the SELLER notifies the consumer before the expiry of the contractual performance obligation and returns the total price to the BUYER within 10 days.

4.7) If the product price is not paid for any reason or is canceled in the bank records, the SELLER shall be deemed to be free from the obligation to deliver the product.

4.8) After the delivery of the product, if the related bank or financial institution does not pay the price of the product to the SELLER due to the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized persons, not due to the BUYER's fault, the BUYER shall it must return it to the SELLER. In this case, shipping costs belong to the BUYER.

4.9) The SELLER is obliged to notify the BUYER if the product subject to the contract cannot be delivered within the due time due to force majeure or extraordinary conditions such as epidemic disease, weather opposition, interruption of transportation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, and / or to postpone the delivery period until the preventive situation disappears. If the BUYER cancels the order, the total amount paid will be paid to him in cash and in lump sum within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is completely related to the bank transaction process, the BUYER will not be able to intervene in any way for possible delays and it may take 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the bank. already accepts.

RECEIVER; In distant contracts regarding the sale of goods, the product can use the right to withdraw from the contract by refusing the goods within 14 days from the date of delivery to the person / organization at the address indicated, without any legal and criminal liability and without any justification.

In the case of distance contracts for service provision, this period starts on the date the contract is signed. Before the right of withdrawal expires, the right of withdrawal cannot be used in service contracts that are linked to the performance of the service with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.

In order to use the right of withdrawal, the SELLER must be notified by phone, return program or e-mail within 14 days and the product has not been used in accordance with the provisions of Article 6.

BUYER: If the BUYER wishes to replace the purchased product with another product or to define a gift voucher of the same amount instead of the amount paid by returning the product, it can do so within 30 days from the delivery date of the product.

Exercise of the right to return:

a) The invoice of the product delivered to the BUYER (if the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it).

Order returns whose invoices are issued on behalf of institutions will not be completed unless the RETURN INVOICE is issued)

b) The information regarding the return must be signed on the invoice,

c) The products to be returned must be delivered complete and undamaged, in resalable condition, together with the box, packaging and standard accessories, if any.For the health of all of us, no exchange or return is accepted for mask products.

D) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notice and to return the goods within 20 days.

to) If there is a decrease in the value of the good or the return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obliged to compensate the damages of the SELLER at the rate of his fault.

f) The product prepared in this way Bonvagon Product Return and Exchange PageThe return process is initiated by providing information on the website.

Products that cannot be returned by nature; single-use products, reproducible software and programs, products that deteriorate rapidly or that are likely to expire are not accepted.

The following products can be returned on the condition that the package of the product is unopened, intact and the product has not been used and tested.

- Mask
- All kinds of Cosmetic Products
- Underwear Products
- All Kinds of Personal Care Products
- All kinds of software and programs
- DVD, VCD, CD and cassettes
- Computer and stationery supplies (toner, cartridge, ribbon, etc.)
- Portable Computers and Desktop Computers (except if the product is defective and defective) will not be refunded after the original operating system has been installed, that is, the computer has been installed.


In the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the place where the BUYER purchases the goods or services and has their residence are authorized up to the value announced by the Ministry of Industry and Trade.

SELLER's applications for complaints and objections, T.C. Consumer problems in the place where the goods or services are purchased or domiciled within the monetary limits set by the Ministry of Industry and Trade in December each year may be brought to the arbitral tribunal or to the consumer court. Information on the monetary limit is below.

Effective as of 1/1/2011:

a) The lower monetary limit, which indicates that there will be evidence in the upper or consumer courts that the decisions of the arbitration committees for consumer problems will be binding in the amended article 22, paragraph 5 and 6 of the Law No. 4077 on the Protection of Consumers, is 1.031.87 TL,

b) In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in provinces with metropolitan status to be assigned and authorized to deal with disputes, It is 78 TL.

This Contract has been made for commercial purposes, if you make a purchase on our website, its provisions will be accepted by the buyer.

SELLER: DEA Grup Elektronik Hizmetleri Satış ve Paz. Tic. A.S.

BUYER: Same as invoice
DATE: Same as Order Date

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