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We are working for you continuously and with great pleasure and we are excited to send your orders that you are looking forward to. Thank you for supporting us through the extraordinary days we've had.
We .com use every product you buy from Bonvagon with pleasure. However, if you change your mind or are not satisfied, you may also use your right to exchange or identify a gift gift within 14 days of the order delivery date up to 30 days.
Use of the right of return:
a) If the invoice of the product delivered to the PURCHASER (if the invoice of the product to be returned is corporate, the credit memo issued by the institution when returning it) must be sent together.
Order returns issued on behalf of invoice institutions will not be completed unless the CREDIT MEMO is issued)
b) The invoice must have information about the signed return reason filled in,
c) The products to be returned must be delivered in a resealable state, complete with the original box, packaging, standard accessories, if any, and without damage. For the health of all of us, exchanges or returns in mask products are not accepted.
d) The SALESMAN is obliged to return the total price and the documents that put the buyer in debt within a period of 10 days at the latest and to receive a return of the goods within a 20-day period.
e) If there is a decrease in the value of the goods for a reason arising from the defect of the PURCHASER or if it becomes impossible to return, the PURCHASER is obliged to insurm you of the sale's damages at the rate of defect.